What People Say
Here's a selection of feedback messages from some of our many happy customers, see what they say about our products and service.
See below some comments from some of our many happy customers:
November 2013 – I have already received the Rok espresso maker, it’s amazing, I love it. Congratulations for the service, I will not hesitate to purchase more items from your store. A. González
October 2013 – Massive thank you for the free coffee sample. You are now saved in my favourites! Sue.
September 2013 – I just wanted to send an email to thank you so much for the quick delivery of my order. A great company to deal with! ST
August 2013 – Thank you so very much for sending my order on the specified date and your EXTREMELY wonderful customer service! – R. Hyder
June 2013 – Your Noir de Noir never fails to amaze me! I’m practically down to the last few beans & La Pavoni nevertheless carrys on producing stunning espressos. Mike. W.
April 2013 – I received my first order this morning, thank you so much! I was very surprised to find breakfast chocs included, and all packaged in a way that makes me want to put it on display in my kitchen. The coffee is simply amazing, definitely Le Rustique for the morning then I will binge drink all day on Premium Parisien. I will order again as I think I have just found coffee heaven. Alison M.
March 2013 – My coffee grinder arrived beautifully packaged and with the French beans. First portafilter’s cup worth tasted great:) Many thanks from a happy customer. Paul. C
February 2013 – Splendid work, team; my coffee arrived at lunchtime today (Friday), complete with chockies!! Alan. L.
January 2013 – We love the Fracino Piccino espresso machine and today have ordered a 12 month coffee subscription, a grinder and 2 bottles of Monin syrup using the voucher you kindly sent us. We will continue to use your site and will certainly recommend you to anyone we know who would want to buy a coffee machine or any other coffee related item. Kath and Andy (Yorkshire)
December 2012 – Loving our new Rok espresso maker. Thank you! Kate Middleton via Twitter
November 2012 – I can’t stop looking at my ROK espresso maker. Wonderful piece of tactile engineering. Good coffee too! Mark Fairhurst via Twitter
October 2012 – The ROK has arrived, it is gorgeous and makes excellent coffee! Marion
September 2012 – Mega impressed with @LeCafeShop. Ordered item with free delivery at 12:55 yesterday, they shipped it at 14:39 for tracked next day delivery! Mike W.
May 2012 – I just wanted to thank you for delivering our excellent Presso machine so promptly last week, and for the lovely bag of Haute Culture coffee that came with it. Romany
April 2012 – Thanks for great service with my last order, hope these beans are as tasty! Many thanks. Mr. AJT.
March 2012 – Thank you for your excellent and prompt service. I will pass it on to all of my friends. Janet. H.
February 2012 – Received the Pressos ok and had a go last evening, I love it! The others are very impressed with the service and send their thanks. Duncan at McLaren Automotive Ltd.
February 2012 – A huge thank you for your helpfulness and efficiency, my friend loved the chocolates, which is a compliment as she likes her coffee strong. Yvette
January 2012 – I have just received my Atomic coffee maker, thank you for your prompt. excellent service. Judy
December 2011 – Many thanks for sending the Presso and the coffee so quickly, great service from you – many thanks. Peter.
November 2011 – Many thanks for the update, that’s brilliant customer service and a prompt delivery so thank you very much. Natasha
October 2011 – I received my package yesterday afternoon. That was the fastest postage ever and I was really amazed by that. That must have been that extra mile you went through to make sure I receive it before Friday, and I thank you for it. The Presso coffee maker looks great and I think my friend will love it. Many thanks to you and whole LeCafeShop team for a great service. Looking forward to my next shopping MB
September 2011 – I appreciate your help, quick response & dispatch. That was definitely the best customer service ever . Michal
August 2011 – I’m staggered by your level of service and passion – this means a lot to me, believe me. Alex H.
July 2011 – I just like to thank you for my Presso coffee maker which arrived the other day in perfect condition. I am so pleased with it, it makes wonderful espresso. I recently bought an Italian espresso machine for upwards of £200 pounds and was so disappointed I returned it to the shop! The Presso is superb. Jim. C
June 2011 – I had a business meeting today, first comment from the client, that’s good coffee, you’re good for my business… Damian B.
May 2011 – My name is Sam and I recently purchased some of your Haute Culture Blue Mountain coffee beans. I don’t usually do this but just wanted to say how great you service was, the coffee was excellently packaged and was delivered extremely quickly. On top of this the blue mountain coffee is fantastic and I will certainly be buying more coffee from you!
March 2011 – Just like to say thank you for the quick delivery on my order for the Presso coffee maker. I was so pleased it arrived next day, very well packed. I would recommend you to friends and family. Many Thanks. Mrs R. Godwin.
31st Dec 10 – I felt compelled to contact you regarding my order received yesterday. I am not normally the type to contact companies about their products or services, good or bad, but I was so impressed I felt the need to let you know of my delight in receiving my coffee products. I could not believe the speed of delivery, quality of packaging and obviously the quality of the coffee beans themselves! Needless to say, we are delighted with the order we received and are likely to be lifelong consumers. I hope you don’t mind me contacting you and there is no need for a reply, we simply wanted to say how happy we were. Many thanks for the speedy despatch and we look forward to many more orders from you.
22nd Dec 10 – It’s been a delight to find your company. Excellent service and even better coffee! Couldn’t ask for more. So thank you and don’t change! What you do is first class !! LK
18th Dec 10 – Just a quick note to say thank you very much for the great service. I ordered a Presso coffee maker on Monday evening and it was delivered on Thursday afternoon. I haven’t unwrapped the box yet, as it’s a present & I need to wait until my hubby is out of the house, but I’m very happy with the quick delivery.
16th Dec 10 – Many thanks for the quick efficient service. I’m delighted with the coffee machine. My son will be thrilled that I have been able to get one. Lorna
16th Nov 10 – Many Thanks to the Guys at LeCafeShop who ploughed through snow and ice in Yorkshire to get a Presso despatched to arrive for Sarah’s Birthday – which it did. Got me off the hook! Great coffee too…. Bruce – posted on our Facebook Page
9th Nov 10 – Just a big thank you for the service, presentation and quality of the order we received today, truly a great combination! And superb coffee...
8th Nov 10 – Just received a lovely package from @LeCafeShop – coffee and Champagne truffles! AMAZING!!!
28th Oct 10 – My coffee arrived today! Thank you SO much! Beautifully packaged and the coffee is just fabulous!
22nd Oct 10 – I just wanted to say a very BIG thank you for all you kindness! The Presso has arrived and I think it’s superb, now thanks to you I can make coffee as good as any one. Karen
15th Oct 10 – Your coffee arrived in excellent order on Friday, your people did a fine job packaging it and we were both impressed with the interior box complete with the wood wool. A great touch in this day and age. We have been enjoying the French breakfast over the weekend.
16th Sept 10 – Hi, just have to tell you how delighted I am with my order. Fast delivery, excellent service and packed perfectly! That must have taken some doing!! And the coffee beans have such a distinctive flavour too. The espresso machine is just what I required. So thank you. I’ll definitely be ordering again. Lisa Anne Kaye
3rd June 10 – I have already enjoyed a number of cups of good coffee and am getting the hang of using my Presso coffee machine in such a way as to get the best results. It is a very simple and yet effective and elegant idea. Thanks again. It was worth the wait!
30 May 10 – Have tried the Merci Fairtrade coffee – me and my fiancee both like it, it smells so nice when you open the packet! Shourjo BBC Radio Leeds
11 April 10 – Just wanted to say that you have converted us to real coffee. We now have a little coffee making ritual to start each day; Merci fairtrade and Rendez Vous After Dinner are our favourites – and Velouté is a” beautifully smooth coffee”:/our-coffees/coffee/veloute-smooth-all-day/. Love the chocolates too! Mike
13 Jan 10 – A quick note to say that the Haute Culture Noir de Noir espresso grind arrived safe and sound and we have just had our first Atomic brew of it. The overwhelming opinion is that it it’s great and scores very high points. Richard
4 Jan 10 – ‘I was really pleased to read your write up and instructions for the Atomic coffee maker. Many thanks and congratulations on a well-put together site! R.S.
24 Dec 09 – ‘Made a press of the Merci! Fairtrade coffee you gave me, the difference between the coffee that came with the coffee grinder we bought and yours was worlds apart. The aroma, the taste was fantastic – probably the best cup of coffee I have experienced at home. Can’t wait for the next! Peter. R.
22 Dec 09 – Excellent – discovered your coffee at Leeds Farmers market on Sunday – bought the Merci! Fair trade Coffee, fabulous – I have discovered real coffee again – thank you.
10 Dec 09 – ‘I have genuinely been impressed at how helpful you have been…. and the Noir de Noir espresso coffee is great too!’ JL
9 Dec 09 – ‘I would just like to say how much I enjoyed my chocolates [coffee selection and chocolate orange]. A taste explosion I will be reliving this Christmas with my family and friends. I am sure to be the hostess with the mostess with them on offer at my house! I hope for my guests no-one arrives late or my lecafeshop chocolates will be all gone.’ Nicola.
8 Dec 09 – We had a sense of real personal service and and love for the products being sold. Mr Bain
7 Dec 09 – ‘I just wanted to confirm I have now received the Presso coffee maker. Thanks so much for sending it so quickly and for all of your help….. I’ll definitely recommend you to friends.’ Joe
3rd Dec 09 – ‘very clear and easy to use and find everything you need, a great coffee website’ Erika
30 Nov 09 – ‘The lecafeshop website looks great, not to fussy, and all the info/products you need for coffee drinkers. I like the coffee machines too, lots to choose from, and a range for everyones budget’. – Steve
16th Nov 09 – ‘Fantastic website! should be a model for clean/usable e-commerce sites”. “Love it! Heads up to your designer!’ – Michael
If you too want to add a comment or contribute to this page, simply send us a brief note which we will review before publishing.